Refund policy

Returns & exchanges
Due to the small batch nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed. However, if you have any problems with your order, please get in touch and we'll work together to figure it out.

Damaged pieces
We take great care in packaging each piece to ensure it arrives safely. However, mistakes can happen in the shipping process.

Please check your order upon delivery. If the item is damaged, please contact us at studiopikpik@gmail.com with photos of the shipping packaging and product within 48 hours of delivery we can make it right.